Contact the clinic directly to request a new-patient appointment. Your first visit starts with your history, concerns, and goals. Dr. Wu completes an examination and recommends records when they are clinically useful. The clinic will confirm availability and whether a cleaning is booked separately.
The first visit is a chance to understand your current oral health and decide what should happen next. Dr. Wu reviews your concerns, completes an examination, and recommends records when they are clinically useful. You can then review the findings, reasonable options, timing, and expected fees before further treatment is arranged.
Not every step, record, or treatment occurs in one visit. The confirmed appointment type determines what the visit includes.
1
Request an appointment
Tell the clinic whether you are a new patient, the general reason for your visit, and the times that tend to work. Submitting a request does not reserve an appointment.
2
Confirm the visit plan
The clinic will contact you to confirm availability, the appointment type, and what information is needed before you arrive. No response time is promised on this page.
3
Review your history and concerns
At the visit, explain what brought you in, relevant health information, medications, previous dental care, and the questions you want answered. Necessary health information should be collected through the clinic’s approved intake process, not a general website message.
4
Complete the appropriate assessment
Dr. Wu completes an examination and recommends records when they are clinically useful. The exact visit contents depend on your needs and the confirmed appointment type.
5
Review the next step
Discuss the findings, reasonable options, timing, and expected fees before further treatment is arranged. If care is needed outside the clinic’s scope, the team will explain the referral.
Bring your current insurance card or plan information if you want the clinic to help submit an eligible claim or estimate. If you plan to use the Canada Dental Care Plan, tell the clinic when requesting the visit and bring your current programme information.
Medication and health information
Bring an up-to-date medication list and be ready to provide relevant health information through the clinic’s approved intake process.
Relevant dental records
If you have recent dental records or images, tell the clinic when your appointment is arranged. The team will confirm whether anything should be requested or brought. Do not assume that existing records remove the need for an examination or new records.
Your questions
Bring the questions you want answered about your concerns, options, timing, fees, or insurance. A short list can help keep the discussion focused.
04
Examination and hygiene care
A cleaning may be a separate appointment.
The team will confirm what is planned for the first visit and whether a cleaning is booked separately. Your oral health, recent care, records, and the appointment type may affect the sequence. Do not assume that an examination and cleaning happen at the same appointment.
Review fees and insurance before treatment proceeds.
Fees depend on the examination findings, the care recommended, and the treatment you choose. Ask the clinic for an estimate before treatment. The clinic can help submit eligible claims or estimates. Your plan determines coverage, limits, deductibles, exclusions, and whether the insurer pays the clinic directly. You are responsible for any amount not paid by your plan.
An insurer’s estimate or predetermination is not a guarantee of payment. The clinic’s Alberta Dental Fee Guide policy, payment methods, financing, and any consultation fees remain subject to confirmation.
The appointment page asks for basic contact details, whether you are a new or existing patient, a general reason category, and scheduling preferences. Do not include detailed medical information, diagnoses, insurance numbers, or other sensitive information in an optional website note. The clinic can collect necessary health information through its approved intake process.
Submitting the form sends a request. It does not confirm an appointment. The clinic will contact you to confirm availability.
Dental at the Bow connects to Calgary’s Plus-15 network. Access can change with network hours, building hours, construction, closures, and the route you use. Check current conditions before relying on a particular connection.
Parking
is available in The Bow. Call (403) 313-3000 for current instructions on the entrance, elevator, and payment steps.
Accessible route planning
Contact the clinic if you need help planning an accessible route. Specific entrance, curb, parking, elevator, washroom, or assistance details will be added only after the accessibility route audit.
07
Appointment policies
Confirm the current appointment policies when your visit is arranged.
Ask the clinic to confirm its current reminder, cancellation, rescheduling, missed-appointment, double-booking, and any related fee terms when your visit is arranged. Keep the confirmed terms with your appointment details so you know when and how to contact the clinic if your plans change.
If your plans change, contact the clinic as soon as practical. This sentence does not replace the clinic’s approved notice period or fee terms.
If your question is not answered here, call the clinic and the team will answer it.
Contact the clinic directly to request a new-patient appointment. Availability changes, and the clinic will contact you to confirm whether it can offer the requested visit.
You can contact the clinic directly to request an appointment or assessment. If your needs require care outside the clinic’s scope, the team will explain the referral.
The team will confirm what is planned for the first visit and whether a cleaning is booked separately. Do not assume that an examination and cleaning occur together.
The appointment length depends on the confirmed visit type and what is clinically useful. The clinic will explain the expected timing when the appointment is arranged.
Families are welcome. Call about care for very young children so the team can confirm the appropriate next step.
Call to confirm current Canada Dental Care Plan participation before requesting care. Visit Canada.ca for current eligibility and coverage information, then review CDCP Information.
Ask the clinic to confirm the current reminder, cancellation, rescheduling, missed-appointment, and any related fee terms when your visit is arranged.
Request the first visit that fits your needs.
Tell the clinic whether you are a new patient, the general reason for your visit, and the times that tend to work. The clinic will contact you to confirm availability, the appointment type, and whether a cleaning is separate. Submitting a request does not reserve an appointment.
