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Current programme information · Review date required

Canada Dental Care Plan at Dental at the Bow

Call (403) 313-3000 to confirm Dental at the Bow’s current Canada Dental Care Plan participation before requesting care. Eligibility, active coverage, co-payments, additional charges, frequency limits, and preauthorization requirements are set by the programme. Use Canada.ca for current information.

Request an AppointmentCall to Confirm CDCP Participation

Call to confirm participation of up-to-date CDCP Coverage

01

Participation must be confirmed.

02

Active coverage should be checked before care.

03

Some services require preauthorization.

04

The programme may not pay the full clinic fee.

01

Before you request care

Start by confirming two things.

One check is yours and one belongs to the clinic. Both should be settled before care is arranged.

1

Confirm your active CDCP coverage

Use the current Government of Canada tools to confirm your status, coverage start date, and programme information before receiving care. Do not rely on an old letter, an application alone, or a clinic webpage to confirm eligibility.

2

Confirm Dental at the Bow’s current participation

Call the clinic before requesting care. The team will confirm current participation, new-patient capacity, the available billing workflow, and any clinic-specific charges.

02

The clinic’s part

Ask the clinic what it can help clarify.

After current participation is confirmed, ask which appointment types are available, what programme information the clinic needs, whether a service may require preauthorization, what can be submitted to the programme, and what amount you may need to pay.

Call the Clinic

Appointment type

The clinic can confirm whether you are requesting a new-patient visit, an examination, routine care, or an assessment for a specific concern. A request does not reserve an appointment.

Coverage information

The clinic can explain the programme information it receives for the proposed care. The programme, not the clinic, determines eligibility and coverage.

Expected patient amount

Ask about any expected co-payment, difference between the clinic fee and the CDCP-established fee, non-covered service, or other charge before care proceeds.

Preauthorization status

Some services require programme approval before the CDCP will consider payment. Ask whether preauthorization applies and whether a decision has been received before starting that service.

03

Coverage and cost

Coverage depends on current programme rules.

The Government of Canada states that the CDCP may help pay a portion of the cost for a range of oral health services. Coverage depends on the service, programme criteria, frequency limits, preauthorization where required, and the member’s active coverage. A clinical recommendation does not guarantee that the programme will pay for it.

Review the current Canada.ca coverage page before care. This page deliberately does not repeat the full service list because it can change.

Review What the CDCP Covers

Co-payments and additional charges

You may still need to pay part of the cost.

Canada.ca explains that a CDCP member may have a co-payment or additional charges. An additional charge may arise when the clinic fee is higher than the amount the CDCP reimburses or when you agree to care the programme does not cover. Ask what the programme is expected to pay and what amount you may need to pay directly before treatment proceeds.

Do not assume that active coverage means every service is covered or that the programme pays the full clinic fee.

04

Programme approval

Some services require preauthorization.

Preauthorization is a programme process used to decide whether the CDCP will consider coverage for a service before it begins. It is not the same as deciding which treatment is clinically appropriate. Not every request is approved. The programme may require supporting records and applies its current criteria, guidelines, and limits.

Ask the clinic whether preauthorization applies, whether the required information has been submitted, and whether a decision has been received. Do not begin a service on the assumption that a pending request will be approved.

Read the Canada.ca Dental Benefits Guide

State 01

Not required

The service does not need programme approval before it begins. Ask the clinic to confirm this rather than assuming it.

State 02

Submitted

The request and any supporting records have been sent to the programme. A submitted request is not a decision, and not every request is approved.

State 03

Decision received

The programme has responded with its determination for that service. Ask what the response covers before the service starts.

05

Before you contact the clinic

Have your current coverage information available.

Tell the clinic that you intend to use the Canada Dental Care Plan. Have the current information from your CDCP letter, member card, or online account available so the clinic can tell you what it needs to verify coverage. Canada.ca advises members to confirm that coverage is active before treatment.

Request an Appointment

Privacy note

Keep member details out of website forms.

Do not place a member ID, plan number, health information, or other sensitive information in the general contact form or an optional appointment-request note. Provide it through the clinic’s approved process when requested.

Questions

Commonly Asked Questions

If your question is about the programme itself, Canada.ca holds the current answer.

Call (403) 313-3000 to confirm current participation, capacity, and the available billing workflow before requesting care.

Confirm participation, then request the right visit.

Call the clinic to confirm current Canada Dental Care Plan participation and ask what information is needed. If you submit an appointment request, the clinic will contact you to confirm availability. The request does not reserve an appointment or confirm programme coverage.

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